welcome matka

welcome matka App support

Contact
+91 8353392614

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The welcome matka:

Q1: How to log in after installing the welcome matka?

To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) sent to you. This secure method eliminates the need for a password or email login. With your mobile number, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help resolve the issue and enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. This should fix any problems and allow you to log in and play without any issues. Once updated, you can access and enjoy the app again.

Most Asked Questions Related To Withdraw In The welcome matka:

Q1: What is the minimum withdrawal amount in the welcome matka?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. You can withdraw your earned gaming funds once you've reached the minimum withdrawal threshold of Rs. 100.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's quick and stable services enable a processing time of 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

Bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. Any winnings from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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